Digitalisation processSeparate the functions of authority and service provider for water and electricity services in municipalities.Contracts writtenPerformance reviews undertakenEstablish director-general in the Presidency as Head of Public Administration.Public Service Amendment ActEstablish standing appointment and oversight committee (Zondo).PSEC made independentEstablish an Inter-Departmental Working Group (IDWG)Establish a zero-rated platform for access to government information.