Develop and implement a Digital Transformation Roadmap for South Africa
Digital infrastructure roadmap

No data available for the deliverable: Digital infrastructure roadmap

Summary

The Department of Communications and Digital Technologies (DCDT) launched the roadmap in May 2025 which aims to drive the adoption of digital technologies in government and building digital public infrastructure. https://www.stateofthenation.gov.za/assets/downloads/South_Africa_Roadmap_for_the_Digital_Transformation.pdf

Canvas not supported.

Is it working?

While the roadmap sets a clear and focused plan and is now in effect, the implementation of the key initiatives is expected to take several years, with phased milestones stretching from 2025 through to 2030 (and possibly beyond). Overall, the roadmap reflects the complexity and scale of the transformation, requiring time to stabilise systems, drive adoption and integrate services.

Actions

• The Inter-Departmental Working Group (IDWG) has been formed to oversee the roadmap by the Presidency/National Treasury/ Department of Communications and Digital Technologies • The Digital Service Unit (DSU) has been established in the Presidency to provide technical expertise and support to government departments and entities. The DSU will be led by technology entrepreneur Melvyn Lubega. Its primary role is to strengthen the execution capacity of government through targeted interventions that modernise and streamline public service delivery.

Are there plans?

Forms part of the DCDT Strategic Plan (2025-2030) & MTDP (2024-2029).

Is it on the agenda?

Falls under the Operation Vulindlela Phase 2 agenda.

Goals

The digital transformation infrastructure roadmap (MyMzansi) is a blueprint which aims to modernise the delivery of government services through comprehensive digitisation. The strategy document focuses on four key initiatives or pillars: digital identity (ID), data exchange, digital payments and digital services/channels. These four initiatives are expected to be completed in 2030.

Summary

The Department of Communications and Digital Technologies (DCDT) launched the roadmap in May 2025 which aims to drive the adoption of digital technologies in government and building digital public infrastructure. https://www.stateofthenation.gov.za/assets/downloads/South_Africa_Roadmap_for_the_Digital_Transformation.pdf

Canvas not supported.

Is it working?

While the roadmap sets a clear and focused plan and is now in effect, the implementation of the key initiatives is expected to take several years, with phased milestones stretching from 2025 through to 2030 (and possibly beyond). Overall, the roadmap reflects the complexity and scale of the transformation, requiring time to stabilise systems, drive adoption and integrate services.

Actions

• The Inter-Departmental Working Group (IDWG) has been formed to oversee the roadmap by the Presidency/National Treasury/ Department of Communications and Digital Technologies • The Digital Service Unit (DSU) has been established in the Presidency to provide technical expertise and support to government departments and entities. The DSU will be led by technology entrepreneur Melvyn Lubega. Its primary role is to strengthen the execution capacity of government through targeted interventions that modernise and streamline public service delivery.

Are there plans?

Forms part of the DCDT Strategic Plan (2025-2030) & MTDP (2024-2029).

Is it on the agenda?

Falls under the Operation Vulindlela Phase 2 agenda.

Goals

The digital transformation infrastructure roadmap (MyMzansi) is a blueprint which aims to modernise the delivery of government services through comprehensive digitisation. The strategy document focuses on four key initiatives or pillars: digital identity (ID), data exchange, digital payments and digital services/channels. These four initiatives are expected to be completed in 2030.

Summary

The Department of Communications and Digital Technologies (DCDT) launched the roadmap in May 2025 which aims to drive the adoption of digital technologies in government and building digital public infrastructure.

Canvas not supported.

Is it working?

While the roadmap sets a clear and focused plan and is now in effect, the implementation of the key initiatives is expected to take several years, with phased milestones stretching from 2025 through to 2030 (and possibly beyond). Overall, the roadmap reflects the complexity and scale of the transformation, requiring time to stabilise systems, drive adoption and integrate services.

Actions

The roadmap's pillars are slowly being implemented in phases, driven by the Digital Service Unit (DSU) in the Presidency.

Are there plans?

Forms part of the DCDT Strategic Plan (2025-2030); MTDP (2024-2029).

Is it on the agenda?

Falls under the Operation Vulindlela Phase 2 agenda.

Goals

The digital transformation infrastructure roadmap (MyMzansi) is a blueprint which aims to modernise the delivery of government services through comprehensive digitisation. The strategy document focuses on four key initiatives or pillars: digital identity (ID), data exchange, digital payments and digital services/channels. These four initiatives are expected to be completed in 2030.

No data available for the deliverable: Digital infrastructure roadmap

No data available for the deliverable: Digital infrastructure roadmap

No data available for the deliverable: Digital infrastructure roadmap

No data available for the deliverable: Digital infrastructure roadmap

Analyst: Thabani Madlala
Status: in-progress
Last Updated:
Next Update:
Reform Area:
Reform:

    If you would like to alert our analysts to an update you are aware of in this particular reform area, please complete the form below and submit it to us. Please ensure you include links to any press releases or other documents to confirm the reforms and provide detail to allow our analysts to assess the changes. Our team will review it.

    Establish an Inter-Departmental Working Group (IDWG)

    No data available for the deliverable: Establish an Inter-Departmental Working Group (IDWG)

    Summary

    The Inter-Departmental Working Group (IDWG) was launched following the release of the digital transformation infrastructure roadmap in May 2025. It is chaired by the director-general of the Presidency and co-chaired by the directors-general of the Department of Communications and Digital Technologies and National Treasury.

    Canvas not supported.

    Is it working?

    We are yet to see any major movement. This is a medium- to long-term reform process.

    Actions

    The Presidency officially launched the IDWG.

    Are there plans?

    The digital transformation infrastructure roadmap (2025) provides for the establishment of the IDWG.

    Is it on the agenda?

    Falls under the Operation Vulindlela 2.0 agenda.

    Goals

    The IDWG is the central coordinating mechanism tasked with overseeing the digital transformation infrastructure roadmap to ensure alignment and coordination across all government departments (as implementers) and overcoming fragmentation in initiatives with external stakeholders. https://www.mymzansi.org.za/roadmap/delivery-mechanisms

    Summary

    The Inter-Departmental Working Group (IDWG) was launched following the release of the digital transformation infrastructure roadmap in May 2025. It is chaired by the director-general of the Presidency and co-chaired by the directors-general of the Department of Communications and Digital Technologies and National Treasury.

    Canvas not supported.

    Is it working?

    We are yet to see any major movement. This is a medium- to long-term reform process.

    Actions

    The Presidency officially launched the IDWG.

    Are there plans?

    The digital transformation infrastructure roadmap (2025) provides for the establishment of the IDWG.

    Is it on the agenda?

    Falls under the Operation Vulindlela 2.0 agenda.

    Goals

    The IDWG is the central coordinating mechanism tasked with overseeing the digital transformation infrastructure roadmap to ensure alignment and coordination across all government departments (as implementers) and overcoming fragmentation in initiatives with external stakeholders. https://www.mymzansi.org.za/roadmap/delivery-mechanisms

    Summary

    The Inter-Departmental Working Group (IDWG) was launched following the release of the digital transformation infrastructure roadmap in May 2025. It is chaired by the director-general of the Presidency and co-chaired by the directors-general of the Department of Communications and Digital Technologies and National Treasury.

    Canvas not supported.

    Is it working?

    As the IDWG serves as a key coordinating body for the digital transformation agenda, we are already seeing movement with the implementation of the digital transformation roadmap. This is a medium- to long-term reform process.

    Actions

    The Presidency officially launched the IDWG.

    Are there plans?

    The digital transformation infrastructure roadmap (2025) provides for the establishment of the IDWG.

    Is it on the agenda?

    Falls under the Operation Vulindlela 2.0 agenda.

    Goals

    The IDWG is the central coordinating mechanism tasked with overseeing the digital transformation infrastructure roadmap to ensure alignment and coordination across all government departments (as implementers) and overcoming fragmentation in initiatives with external stakeholders.

    No data available for the deliverable: Establish an Inter-Departmental Working Group (IDWG)

    No data available for the deliverable: Establish an Inter-Departmental Working Group (IDWG)

    No data available for the deliverable: Establish an Inter-Departmental Working Group (IDWG)

    No data available for the deliverable: Establish an Inter-Departmental Working Group (IDWG)

    Analyst: Thabani Madlala
    Status: in-progress
    Last Updated:
    Next Update:
    Reform Area:
    Reform:

      If you would like to alert our analysts to an update you are aware of in this particular reform area, please complete the form below and submit it to us. Please ensure you include links to any press releases or other documents to confirm the reforms and provide detail to allow our analysts to assess the changes. Our team will review it.