Enable real time data access through a data exchange for key administrative databases.
Data exchange is another key pillar of the digital transformation infrastructure roadmap. The data exchange will facilitate faster processing of services such as grant applications and business permits by using existing verified information, ensuring people/users only share their information once with government. The aim is to break down data silos by connecting siloed databases across…
read more >>Digital transformation: Enable bulk data access to research; monitor and improve service delivery
The reform is ijntended to enable bulk access to research, monitoring and improve service delivery. The datasets will be designed for seamless integration and analysis using advanced tools, including AI. Data will be accessed and analysed within secure platforms such as National Treasury’s Secure Data Facility (SDF) to maintain data security and compliance. Work on…
read more >>Establish a payment bridge and switch to enable seamless transactions with government.
Digital payments form another key pillar of the digital infrastructure roadmap. The digital payments project will expand payment options for government, people and organisations. This will make it easier and safer for people, especially those in underserved areas, to access their payments and transact digitally.This utility will support real-time payments and integrate various payment methods…
read more >>Introduce payment standards and interoperability through Integrated Financial Management System (IFMS).
The end-to-end government-to-person payment system will be developed by integrating equivalent features into the Integrated Financial Management System (IFMS). This will empower government departments to efficiently onboard beneficiaries and manage multi-channel payments securely. Work on the ground is expected to begin in 2027.
read more >>Establish a zero-rated platform for access to government information.
This is another key pillar of the digital transformation roadmap. Government plans to transform how people/users access government information by creating a single, world-class digital platform. This initiative aims to develop a zero-rated digital platform/website (MyMzansi or GOV.ZA), designed to provide seamless, trusted access to all government websites. The platform will simplify and enhance users’…
read more >>Establish a zero-rated platform for access to government services through multiple channels.
Part of the digital transformation roadmap, work on the ground is expected to begin in 2026.
read more >>Digital infrastructure roadmap
The Department of Communications and Digital Technologies (DCDT) launched the roadmap in May 2025. It aims to drive the adoption of digital technologies in government and building digital public infrastructure.
read more >>Establish an Inter-Departmental Working Group (IDWG)
The Inter-Departmental Working Group (IDWG) was launched following the release of the digital transformation infrastructure roadmap in May 2025. It is chaired by the director-general of the Presidency and co-chaired by the directors-general of the Department of Communications and Digital Technologies and National Treasury.
read more >>Establish universal biometric enrolment & introduce a foundational digital ID system
The digital ID system is one of the four pillars of the digital transformation infrastructure roadmap and is spearheaded by the Department of Home Affairs. It is a comprehensive programme that involves multiple stages and components to establish, manage and use digital identities securely and efficiently, while lowering administrative costs, reducing manual administrative workload and…
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