No data available for the deliverable: Establish a zero-rated platform for access to government information.
Summary
This is another key pillar of the digital transformation roadmap. Government plans to transform how people/users access government information by creating a single, world-class digital platform. This initiative aims to develop a zero-rated digital platform/website (MyMzansi or GOV.ZA), designed to provide seamless, trusted access to all government websites. The platform will simplify and enhance users' experience by offering a single, unified portal accessible via mobile, web or other devices. One of the biggest benefits of the platform is that users will be able to access the platform without incurring data charges. Work on the ground is expected to begin in Q4 2025.
View DetailsIs it working?
This is yet to commence.
Actions
No related projects currently taking place (Department of Public Service and Administration & Department of Communications and Digital Technologies). In terms of timelines, government expects to: • Develop a best-in-class website for accessing government information (Q4 2025) • Migrate three priority national department websites to GOV.ZA (Q4 2025) • Zero-rate the website (Q1 2026) • Complete migration of remaining national department websites to GOV.ZA (Q4 2027)
Are there plans?
It is aligned with the digital transformation infrastructure roadmap (2025). Timelines have been established for particular milestones (see Actions category).
Is it on the agenda?
Falls under the Operation Vulindlela Phase 2.0 agenda.
Goals
The gaol is to develop a single, zero-rated, world-class digital platform that provides seamless, trusted access to all government websites via mobile, web or other devices.
Summary
This is another key pillar of the digital transformation roadmap. Government plans to transform how people/users access government information by creating a single, world-class digital platform. This initiative aims to develop a zero-rated digital platform/website (MyMzansi or GOV.ZA), designed to provide seamless, trusted access to all government websites. The platform will simplify and enhance users' experience by offering a single, unified portal accessible via mobile, web or other devices. One of the biggest benefits of the platform is that users will be able to access the platform without incurring data charges. Work on the ground is expected to begin in Q4 2025.
View DetailsIs it working?
This is yet to commence.
Actions
No related projects currently taking place (Department of Public Service and Administration & Department of Communications and Digital Technologies). In terms of timelines, government expects to: • Develop a best-in-class website for accessing government information (Q4 2025) • Migrate three priority national department websites to GOV.ZA (Q4 2025) • Zero-rate the website (Q1 2026) • Complete migration of remaining national department websites to GOV.ZA (Q4 2027)
Are there plans?
It is aligned with the digital transformation infrastructure roadmap (2025). Timelines have been established for particular milestones (see Actions category).
Is it on the agenda?
Falls under the Operation Vulindlela Phase 2.0 agenda.
Goals
The gaol is to develop a single, zero-rated, world-class digital platform that provides seamless, trusted access to all government websites via mobile, web or other devices.
No data available for the deliverable: Establish a zero-rated platform for access to government information.
No data available for the deliverable: Establish a zero-rated platform for access to government information.
No data available for the deliverable: Establish a zero-rated platform for access to government information.
No data available for the deliverable: Establish a zero-rated platform for access to government information.
No data available for the deliverable: Establish a zero-rated platform for access to government services through multiple channels.
Summary
Part of the digital transformation roadmap, work on the ground is expected to begin in 2026.
View DetailsIs it working?
It is yet to commence. In terms of timelines, government expects to: • Launch a best-in-class platform to access government services with a tiered system of profiles and authentication processes (Q2 2026) • Zero-rate the platform (Q2 2026) • Offer 20 priority services on the platform ensuring they comply with required standards (Q4 2027) • Develop a common set of channels for government to communicate with people (Q1 2028) • Develop a scheduling system for people and organisations to present at physical points of service (Q4 2028) • Ensure 50% of South African internet users have been onboarded to and used the platform at least once (Q4 2030)
Actions
No related projects currently taking place (Department of Public Service and Administration & Department of Communications and Digital Technologies). In terms of timelines, government expects to: • Develop a best-in-class website for accessing government
Are there plans?
In terms of timelines, government expects to: • Research the potential savings of a government payments switch (Q4 2027) • Develop a G2P payment module in IFMS (Q4 2027) • Develop a government payments switch conditional on the research results
Is it on the agenda?
Falls under the Operation Vulindlela Phase 2 agenda.
Goals
Government will transform how people access government services by creating a single, world-class digital platform. Users will be able to enrol in government services remotely.
Summary
Part of the digital transformation roadmap, work on the ground is expected to begin in 2026.
View DetailsIs it working?
It is yet to commence. In terms of timelines, government expects to: • Launch a best-in-class platform to access government services with a tiered system of profiles and authentication processes (Q2 2026) • Zero-rate the platform (Q2 2026) • Offer 20 priority services on the platform ensuring they comply with required standards (Q4 2027) • Develop a common set of channels for government to communicate with people (Q1 2028) • Develop a scheduling system for people and organisations to present at physical points of service (Q4 2028) • Ensure 50% of South African internet users have been onboarded to and used the platform at least once (Q4 2030)
Actions
No related projects currently taking place (Department of Public Service and Administration & Department of Communications and Digital Technologies). In terms of timelines, government expects to: • Develop a best-in-class website for accessing government
Are there plans?
In terms of timelines, government expects to: • Research the potential savings of a government payments switch (Q4 2027) • Develop a G2P payment module in IFMS (Q4 2027) • Develop a government payments switch conditional on the research results
Is it on the agenda?
Falls under the Operation Vulindlela Phase 2 agenda.
Goals
Government will transform how people access government services by creating a single, world-class digital platform. Users will be able to enrol in government services remotely.
No data available for the deliverable: Establish a zero-rated platform for access to government services through multiple channels.
No data available for the deliverable: Establish a zero-rated platform for access to government services through multiple channels.
No data available for the deliverable: Establish a zero-rated platform for access to government services through multiple channels.
No data available for the deliverable: Establish a zero-rated platform for access to government services through multiple channels.